Secure Online Shopping
Secure Socket Layering (SSL)
The SSL technology on our secure servers encrypts your personal information, including credit or debit card number, name and address before transmitting it over the Internet. To make sure you are accessing our secure server before you submit personal financial information, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https".
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at 0800 368 0673 (calling within the UK) or + 1 614 744 3998 (calling internationally). Customer Services representatives are available 24 hours a day, seven days a week, and will be happy to assist you.
Mastercard® SecureCode™ and Verified by Visa
We support MasterCard SecureCode and Verified by Visa, security technologies that authenticate your MasterCard or Visa card, and ensure that only the authorized cardholder is placing the order. If the bank that issued your MasterCard or Visa card supports this service, you may be prompted to enter your password or to sign up for the service as you check out. You can also activate your current card now. If you wish to enroll before completing your purchase, please visit the MasterCard website or Visa website.
If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer.
We take certain measures to detect and prevent fraud. As part of these measures, we may call you to verify your order details and identity.
How do I contact you?
- By Email:
Click here to email Banana Republic Customer Service firstname.lastname@example.org.
- By Phone:
Calling within the UK: 0800 368 0673
Calling international: Use the dropdown below to find the contact number for your country. All numbers are toll-free.
Please note: at this time customer support is available in English only.
- By Post:
Freepost WD 3719
Castle Mound Way